How Will You Boost Your Online Customer Engagement In 2020?

Join Our Webinar To Find Out How To Make Customers The Heroes And Triple Their Value

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NOW: Learn the best engagement strategies for eCommerce, Part II of Pomegranate Webinar Series 

Part I: Customer Acquisition 
Part III: Customer Retention


Join us for this free 40-minute webinar on 19th September hosted by Shopware and Pomegranate - revealing the secrets of how the best-performing eCommerce players boost customer engagements.

What Is Next In Customer Engagement? 

Shopware and Pomegranate will share the Ecommerce insights gained working with major online brands such as;  Loreal, Bimuno, Lego, Hotpoint, M&M and Mars. You will learn:

  • The key initiatives top eCommerce performers will be doing in 2020
  • The five biggest problems sellers face online
  • Differentiating your brand with smarter insights and behavioural audience segmentation
  • Human emotions and attitudes, the key to unlocking marketing success
  • Building for better engagement: how you can make your customer the hero of your website

Webinar attendees will receive an exclusive invitation to experience eCommerce Ignition Session - giving you tailored ideas for how to enhance your results.


Register Now

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Duncan Thomas,
Founder at Pomegranate Media Ltd

Duncan has been involved in digital strategy and experience design for over 20 years.  He emerged from the world of brand planning to found Pomegranate after realising the fundamental issues that were hampering brands' success in the digital world.

Duncan has been pioneering the concept of emotional and behavioural application into design thinking for over 5 years. His epiphany began with an intensive immersion into applied game mechanics which progressed to his partnership with the likes of Bristol Uni's Experimental Psychology Dept and the National Physical Laboratory.

Heike Zellerhoff,
Key Account Manager at Shopware

Heike spearheads business development in Ireland and the UK. She has accompanied the internationalisation of Shopware from the beginning. After completing her Master’s in English and American Culture and Business Administration in Passau, Kassel and Aberdeen, Heike joined Shopware and gathered the first-hand experience in the international team, consulting customers and partners around the world, mainly in the UK.

Heike’s profound knowledge in international eCommerce and retail led to her assuming responsibility for the management of assigned markets, marketing plans and all other strategic activities. Heike is deeply involved with partners and enterprise customers across different industries, which allows her to develop tailor-made strategies for ongoing eCommerce success.


Andrew Armour,
Managing Director at Benchstone Ltd

Andrew leads Professional Development programmes at Pomegranate. His career spans client and agency side marketing and management and innovation, across digital media, music, television and film, working for companies such as Yell.com, TVNZ, PRS For Music and Walt Disney.

Andrew has also led and run marketing education workshops and business programmes at; BIMM London, University of Winchester, Henley Business School, Academy of Contemporary Music and Krems Danube Universitat (Vienna).

We'd love to hear from you